Solicited Remote Assistance must not be allowed.
Overview
| Finding ID | Version | Rule ID | IA Controls | Severity |
| V-253382 | WN11-CC-000155 | SV-253382r958524_rule | High |
| Description |
| Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer. |
| STIG | Date |
| Microsoft Windows 11 Security Technical Implementation Guide | 2025-05-15 |
Details
| Check Text (C-56835r829228_chk) |
| If the following registry value does not exist or is not configured as specified, this is a finding: Registry Hive: HKEY_LOCAL_MACHINE Registry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\ Value Name: fAllowToGetHelp Value Type: REG_DWORD Value: 0 |
| Fix Text (F-56785r829229_fix) |
| Configure the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Configure Solicited Remote Assistance" to "Disabled". |